Privacy Policy

Last updated: September 2026

STZ Retail ("we", "our", or "us") respects your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our central website (stzretail.com).

Information collected

We collect information that you voluntarily provide to us when you contact us via WhatsApp for general enquiries. This may include your name, phone number, and the contents of your message.

Website analytics

We may use privacy-friendly analytics services to understand how visitors interact with our central website to improve the user experience. This data is aggregated and does not personally identify you.

Cookies

Our central website may use essential cookies to ensure basic functionality. We do not use intrusive tracking or advertising cookies on this parent site.

Contact enquiries

Information sent through our general enquiry WhatsApp contact is used solely to respond to your request and is not used for marketing purposes or sold to third parties.

Links to STZ Plants

STZ Retail currently links to STZ Plants, our first focused store. When you navigate to that website, you are subject to its specific privacy policy and data collection practices, particularly regarding purchases, accounts, and order fulfillment.

Third-party services

We may share information with trusted third-party service providers who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential.

Data retention

We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

Your choices

If you have submitted a general enquiry, you may contact us to request the deletion of your correspondence from our active systems.

Changes to this policy

We may update this Privacy Policy from time to time. The updated version will be indicated by the "Last updated" date at the top of this page.

Contact

If you have questions about this Privacy Policy, please message us on WhatsApp.